About

Sivaan Infocom Pvt Ltd

Established in the year 2014 in PCMC and Pune City, Sivaan Infocom Pvt. Ltd. is a TRAI licensed Internet Service Provider. Its not only we are bound by guidelines of TRAI, its our primary responsibility to provide a stable and high speed internet service, which serves all the needs of a consumer be it commercial or residential. Connecting the world on your fingertips is the power which we bring to you.

Our team is young, knowledgeable and service oriented. All of us understand the objective and willingly take ownership of situations. We are one of the leading service providers in PCMC and Pune City District and cater elite clients like Levi’s, Edelweiss, PVR, SBI & Shell to name a few. Reliable & Secured connection is the key which helped us gain trust of these clients and we promise to deliver the same to others and new clients.

Providing Digital Services is a privilege and we ensure that by being technically equipped with latest hardware’s and accessories. Our servers and portal ensures undisturbed or flawed connections. Incase of emergency or any hinderance in service all of them are well informed in advance.

In near future, we aim to expand vertically and be a hub for all digital needs required from minimum to maximum

Why Choose Us

A centralized NOC (Network Operation Center) equipped with multiple devices for optimum network to help with “C” class services at our head office in PCMC and Pune City.

Sivaan Infocom is a preferred service provider to organizations that require extremely reliable and secure Internet connectivity for amongst other services; secure banking, real-time video surveillance, the provision of Virtual Private Networks to Corporate clients and ecologically friendly wireless networks for multiple purposes and other luxury community developments. Sivaan Infocom is a PCMC and Pune City service provider which means that we can provide networks for clients that have branches that are geographically divergent.

The breadth of services across various platforms, combined with a highly skilled team of technicians has enabled Sivaan Infocom to provide customized multi-spectrum solutions to our client base. These solutions have become an important ingredient in their product offering, providing them with a sustainable competitive advantage in their market segment. With hardly any above the line advertising, Sivaan Infocom has achieved consistent growth via performance & word of mouth referrals.

Who we are

Sivaan Infocom, located at PCMC and Pune City was established in the year 2014. With a customer base of over 2000+ subscribers, we are a technology driven company aiming at empowering your business with seamless connectivity by providing you a wide range of broadband solutions like :

Internet Leased Line
Corporate Plan Services
Enterprise Business Solutions
Intercom Services
Connectivity Solutions for Residential and Corporates.

Our Mission

Committed to build a better world

We will create world-class benchmarks by-

To cater to the real needs of Hi-Speed Internet
To set standards and improve uninterrupted Internet quality
Excellent services at your desk with value for money proposition
Cater customer-organization relationship to new levels with ultimate satisfaction
Evolve contemporary benchmarks in wireless and fiber optic internet connectivity

Vision of a better Internet

Sivaan Infocom is an upsurging and emerging company in this industry with a vision to provide our consumers with ease of access to the world of internet and a user-friendly service system. We pride ourselves with the positive feedback received due to our commitment to accessibility, support and extensive efforts to accommodate the customized needs of our customers. Sivaan Infocom’s vision is to be a single point access provider, bringing into residential and workspaces an intersected world of information, accessibility, entertainment and services.

Core values

Our values serve as a compass for our actions and describe how we behave in the world.

Integrity: At Sivaan Infocom, we value honest and best possible outcomes for the customers. We believe in incorporating a model at our organization that focuses on amplifying an atmosphere of strong ethical values and earnest practices in everything we do. Our motto is to build a system that incorporates and executes the best of methods and operations, that will make our brand stand out for its ethical stronghold.

Commitment to Quality Service: Our approach is anticipatory and preventive to ensure that the customer experiences seamless supply of internet connectivity. We practice our commitment to provide enhanced quality of services through round the clock network monitoring, usage of high quality network devices, regular feedback initiatives and similar actions to obviate any hassles that may impede our customers’ satisfaction.

Customer Centric Approach: We practice a solution-focused approach to maximize customer satisfaction and create a thriving environment for our customers through the provision of skilled customer support. Our Support system design has multiple escalation levels in place to elevate any recurrent customer tickets and to address grievances, to provide a hassle-free customer experience. We believe in ‘A Happy customer is the greatest advertisement.